Job Description


Description

POSITION SUMMARY:

Hot Shots work in every facet of Guest Services, including: Conference Office, Food Service, Housekeeping, Guest Registration Desk, Information Desk, and Conference Services. Daily tasks may include: working in any of the departments listed above, transporting guests, answering radio calls, working in the General Store, Rustic Cafe, and front desk, moving boxes, delivering keys and supplies to cabins and lodges, and any other tasks assigned by the Hot Shot Manager.

QUALIFICATIONS:

  • Be 21 years of age
  • Be able to lift 50 pounds or more up and down stairs and walk without tiring at an altitude of 8000 feet.
  • Have great computer skills, great writing and speaking skills, outstanding guest service skills and a great attitude
  • Have a current & valid Driver's License, with at least three year's driving experience

ESSENTIAL FUNCTIONS:

  • Training and working in every facet of Guest Services including Conference Office, Food Service, Housekeeping, Guest Registration Desk, Information Desk, Conference Services and other tasks as assigned by your manager.
  • All other duties as assigned, including working in other departments as required

Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

NOTE: Based on business needs, you may be required to work in other Departments and/or our other Center.

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
  • Uphold the YMCA of the Rockies Mission, policies, and programs
  • Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
  • Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff
  • Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment
  • May be required to work evenings, weekends, and holidays, depending on the position
  • Must meet acceptable criminal background check standards

UNIFORM:

Three uniform shirts will be provided for you. You need to provide/wear your own comfortable, closed-toe solid color sneakers/shoes and black pants or khakis. Sweatpants, jeans, shorts or yoga type pants will not be permitted.

COMPENSATION:

This is a seasonal, hourly (based on 40 hours/week) position, paying $270/week, with employee perks including:

  • Room (shared room in our staff dormitory with free wifi and no bills!)
  • Board (3 buffet-style meals per day, 7 days per week)
  • Access to the YMCA of the Rockies facilities, which include: an indoor pool, basketball gymnasium, fitness classes, tennis courts, mini-golf, trails, roller rink, library, and an art center
  • Free gear rentals for sports and outdoor activities
  • Employee programming, including free or discounted staff trips, provided by the Resident Office
  • Other employee perks and discounts, including:
    • Free passes for skiing, rock climbing, mountain biking, and golf (dependent on season and resort)
    • 20% Discount at our General Store, Rustic caf, and Jackson Stable horseback rides
    • Discounts at local merchants
  • Discounted nights at YMCA of the Rockies lodges (with some date restrictions based on season/occupancy)

DRUG/ALCOHOL POLICY:

We have a zero tolerance policy for alcohol or drugs on property; in addition, no drug use is tolerated (including marijuana) during your employment with us whether on- or off-duty.

REFERENCES:

You must submit three references with your application, including their name, phone number and email address.

Two references must be someone who know you professionally (former or current manager, supervisor, teacher, professor, coach, pastor, etc.) and one reference must be a family member.

If you are a rehire and have worked at YMCA of the Rockies Estes Park Center, Snow Mountain Ranch, or Camp Chief Ouray at any time during the past three years, references are not required.

ABOUT THE YMCA OF THE ROCKIES:

The YMCA of the Rockies operates two year-round family resorts and conference centers on each side of Rocky Mountain National Park: Estes Park Center located in Estes Park, CO; Snow Mountain Ranch located in Winter Park, CO; and Camp Chief Ouray, a summer resident camp for kids located on the Snow Mountain Ranch property.

The Estes Park Center is the largest YMCA conference center in the world. At nearly 900 acres in size and serving over 200,000 guests each year, a dedicated team of individuals work to provide guests with a world-renowned experience.

We employ people of all ages, from across the country and the world, who want to experience the mountains and support our healthy spirit, mind, and body mission. Join us!

QUESTIONS?
Please call our HR office at 970-586-3341 x1032, or email epchr@ymcarockies.org

 

Position Requirements
 

Full-Time/Part-Time
Seasonal 

Position
Guest Services Hot Shot - Seasonal - (Room & Board Included!) 

Exempt/Non-Exempt
Non-Exempt 

Location
Estes Park Center 

About the Organization
 

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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