Human Resources Resident Assistant - International Intern/Trainee
Phase 1 - Introduction
Objective: The participant will gain an overview of the host organization, community, and be introduced to the Host Organization's personnel structure and resources that will be part of their overall program. Snow Mountain Ranch has 55 Full Time Employees and up to 200 seasonal staff at the peak season. The Human Resources department provides support to Snow Mountain Ranch employees.
Tasks: The participant will initially take part in orientation with the host site and be introduced to supervisors and mentors. Initial training offered to all new members will be scheduled and required documents completed. The participant will receive a tour of the facilities, an organizational chart and meet department managers and directors. Through shadowing an HR staff member, the participant will learn about Human Resources Information software that we use to manage employees. An HR staff member will train the participant in the importance of confidentiality.
Phase 2 -Hiring
Objective: The participant will be assigned hands on training activities related to Hiring/Talent Acquisition and gain skills and knowledge of the host site's Human Resources operations.
- The participant will receive an initial orientation to the Talent Acquisition area of Human Resources to familiarize themselves with the process.
- The participants will review all the training materials, correspondence, and computer systems to learn the general procedures.
- The participant will learn the YMCA of the Rockies hiring practices through shadowing an HR staff member as they do the following: screening applicants and checking references utilizing the Ascentis Application System, communicating with applicants, reviewing criminal background checks and learning how they relate to Snow Mountain Ranch hiring procedures, scheduling and shadowing a screening interviews, assisting current staff members with their needs, and sending work agreements and pre-arrival communication with incoming staff members.
Phase 3 - Housing Management
Objective: The participant will be assigned hands on training activities related to the process of planning housing assignments and its functions to gain skills and knowledge of the host site's Human Resources Operations.
Tasks: Project management • Evaluation and research • Database management • Logistics • Problem-solving • Time Management • Policy and Standards Creation • Brainstorming • Leadership.
Phase 4 - On Boarding
Objective: The participant will learn the policies, procedure, legal requirements and methodology that the department uses to successfully impact knowledge and enhance skills for team members to successfully achieve their roles within the company. The participant will learn about employee on- boarding and employee orientation programs for morale within the conference center. The applicant will be the International Programs Intern in the Human Resources Department learning about our on- boarding programs and employee orientation.
Tasks: Under the supervision of the Employee Development Manager, the participant will learn the importance of employee on-boarding by introducing new staff and volunteers to Snow Mountain Ranch. The participant will learn the process of employee orientation and observe as the HR team constantly critiques and reviews the current process, as well as implements the orientation. The participant will shadow the Employee Development Manager who supervises and supports housing staff members in developing and facilitating staff activities.
Additional Phase Remarks: The participant will have mandatory classes during the Fall, Winter and Spring seasons as part of their training program. The classes will cover a variety of topics. The leadership of the YMCA of the Rockies will hold classes on the operations of a hospitality business such as the YMCA of the Rockies, the financial processes of a non-profit that makes $25 million per year, how both Estes Park Center and Snow Mountain Ranch operate, basic notions on philanthropy and the importance of donations for the YMCA of the Rockies. There will also be speakers talking about professional skills necessary in the participant's future career such as Conflict Management, Diversity, Marketing, Public Speaking, Creating and Using High Performing Teams, and Maintaining Healthy Relationships in the Workplace. The participant will also learn about personal skills that are key in becoming independent such as how to Budget, Resume and Interview Skills. The participant will have to do 2 presentations, one in a local school about their home country and culture, and one in front of YMCA of the Rockies leadership and coworkers about YMCA in their home country.
- The phases order and dates might change.
- Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
- Based on business needs, you may be required to work in other Departments and/or our other Center.
GENERAL YMCA OF THE ROCKIES REQUIREMENTS:
- Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
- Uphold the YMCA of the Rockies Mission, policies, and programs
- Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
- Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff
- Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment
- May be required to work evenings, weekends, and holidays, depending on the position
- Must meet acceptable criminal background check standards
This is a seasonal, hourly (based on 40 hours/week) position, paying $220/week, with employee perks including:
- Room (shared room in our staff dormitory with free wifi and no bills!)
- Board (3 buffet-style meals per day, 7 days per week)
- Other employee perks and discounts, including:
- Access to the YMCA of the Rockies facilities, which include: an indoor pool, basketball gymnasium, fitness classes, hiking/biking/skiing trails, climbing wall, library, and craft shop
- Free Grand Passes for skiing, rock climbing, mountain biking, and golf (dependent on season and resort - limited number available, first come first served basis)
- Free gear rentals for sports and outdoor activities
- Employee programming, including free or discounted staff trips, provided by the Human Resources Office
- Discounted nights at YMCA of the Rockies lodges (with some date restrictions based on season/occupancy)
We have a zero tolerance policy for alcohol or drugs on property; in addition, no drug use is tolerated (including marijuana) during your employment with us whether on- or off-duty.
You must submit three references with your application, including their name, phone number and email address.
Two references must be someone who know you professionally (former or current manager, supervisor, teacher, professor, coach, pastor, etc.) and one reference must be a family member.
If you are a rehire and have worked at YMCA of the Rockies Estes Park Center, Snow Mountain Ranch, or Camp Chief Ouray at any time during the past three years, references are not required.
ABOUT THE YMCA OF THE ROCKIES:
The YMCA of the Rockies operates two year-round family resorts and conference centers on each side of Rocky Mountain National Park: Estes Park Center located in Estes Park, CO; Snow Mountain Ranch located in Winter Park, CO; and Camp Chief Ouray, a summer resident camp for kids located on the Snow Mountain Ranch property.
Snow Mountain Ranch (SMR) is located on the western side of the Rocky Mountain National Park, in a more remote area of Colorado known as the Fraser Valley, near Granby and Winter Park. In the winter, SMR is home to one of the largest Nordic ski areas in the country, with over 100 km of trails on the 5000-acre property. Winters at SMR can last up to eight months, but for winter enthusiasts, there is no place like it, with days and days of powder. In the summertime, SMR is surrounded by back-country forests and trails, with opportunities to get your boots or wheels in the dirt for many hours of fun.
We employ people of all ages, from across the country and the world, who want to experience the mountains and support our healthy spirit, mind, and body mission. Join us!
Please call Polly Gallagher at 970-887-2152 ext. 4111, or email email@example.com.
Human Resources Resident Assistant - International Intern/Trainee
Snow Mountain Ranch
About the Organization
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Status: Seasonal