Craft Shop Lead Instructor
POSITION SUMMARY: Under the direction of the Craft and Design Center Director, Craft Shop Lead Instructors will develop, implement, and oversee craft programs. This role will provide excellent customer service and engage with guests of all ages.
OUR CULTURE: We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We count on our staff to provide extraordinary experiences for our guests and for each other and we expect constant demonstration of our core values of caring, honesty, respect, responsibility and faith.
- Teach arts and crafts to people of all ages and abilities in a safe environment.
- Oversee 2-3 craft sections and train staff in those areas
- Act as a go to person to solve problems
- Resolve guest complains and issues
- Maintain inventory to ensure that each section has the necessary supplies
- Provide excellent customer service.
- Predict, prevent, identify and respond to safety issues.
- Communicate with all guests in a mature, responsible fashion
- Use computer system to assist guests in purchasing crafts.
- Assist in program development and advancement.
- Must be able to work evenings, weekends, and holidays
- Participate in daily cleaning of program buildings as assigned.
- Work in other departments or program areas as assigned.
- Experience with arts and crafts or background in Art Education.
- Experience working with Children is preferred.
- Must be at least 18 years old
- Must be fluent in speaking English
- Must enjoy working with people
- Must possess current First Aid and CPR certification
GENERAL YMCA OF THE ROCKIES REQUIREMNTS
- Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
- Uphold the YMCA of the Rockies Mission, policies, and programs
- Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
- Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff
- Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment
- Must meet acceptable criminal background check standards
- All other duties as assigned
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to lift 40 pounds
- Must be able to walk up to two (2) miles on uneven terrain
Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.