Executive Assistant Fellow

POSITION SUMMARY:

The Executive Assistant Fellow will have the opportunity to gain experience in the many areas of non-profit business management. This position supports the General Manager at YMCA of the Rockies, Snow Mountain Ranch and serves as the primary point of initial contact for staff, volunteers, and external stakeholders on all matters pertaining to Snow Mountain Ranch and the office of the General Manager. The Executive Assistant Fellow will learn the in’s and out’s of the largest YMCA camp/conference center in the world, serving more than 225,000 guests each year. This Fellowship Program includes professional development by the YMCA of the Rockies’ Executive Leadership Team, which includes a current Y-USA Board Member and former executives at Disney, MGM Resorts, United Way, Better Business Bureau, Tesla, and other leaders in the hospitality industry.

Application deadline: May 1^st, 2023

Fellowship dates: May 15^th, 2023 – May 24^th, 2024

This fellowship includes an hourly rate of $16 - $17/hour at 40 hours/week with incredible employee perks and the opportunity to opt-in to the Rocky Mountain Living Package, which includes heavily discounted room & board.

Rocky Mountain Living Package:

• On-site lodging in dormitory-style housing
• All meals provided
• Access to private skiing, biking, and hiking trails
• Ski passes to nearby resorts
• Golf passes to nearby courses
• Free or discounted gear rentals for outdoor adventures
• Living and working with staff from all over the world

Fellowship Perks:

• Accrued Paid Sick Days
• Benefits eligible after waiting period
• A tailored program with guidance and mentorship with experts across all fields of the non-profit and hospitality industries
• Professional development through the YMCA of the Rockies Executive Leadership Team
• Completion of Y-USA Leader certification program
• Eligible for YMCA Retirement Fund after two years: YMCA of the Rockies contributes 12% of gross pay to the fund at no cost and without any matching requirement.

About Us:
YMCA of the Rockies operates two globally known family resorts, conference centers, and residential camps next to Rocky Mountain National Park. Serving more than 225,000 guests each year, both the Estes Park Center and Snow Mountain Ranch offer an unforgettable experience for guests, staff, and donors. Snow Mountain Ranch is located on 5,100 acres of scenic mountain terrain and includes three hotels, private cabins, camp grounds, two yurt villages, summer camp at Camp Chief Ouray, world class Nordic skiing, hiking, biking, and programs, and much more.

OUR MISSION AND CULTURE:
We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds a healthy spirit, mind, and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests, and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and each other.

ESSENTIAL FUNCTIONS:

• Complete a broad variety of administrative tasks for the General Manager including managing an extremely active calendar of appointments, completing expense reports and credit card usage, composing and preparing correspondence that is sometimes confidential, and arranging complex and detailed meeting agendas.
• Prepare materials of a highly confidential and complex nature where responsibilities of trust and accuracy are vital and knowledge of the organization, policies, procedures and mission are essential.
• Serve as the primary point of initial contact for staff, volunteers, and external stakeholders on all matters pertaining to Snow Mountain Ranch and the office of the General Manager.
• Independently research, prioritize, and follow up on multiple incoming matters addressed to the General Manager, including those of a sensitive and/or confidential nature; determine appropriate course of action, referral, and/or response.
• Prioritize conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Understand and interpret organizational Bylaws, policies and procedures, as appropriate, and ensure that office operations are in compliance with related provisions and standards.
• Maintain organized and confidential materials and related files.
• Coordinate arrangements for in-person and virtual meetings including scheduling, reservations, room set-up, dining, and coordinating audio/visual equipment as needed.
• Maintain and promote relationships with staff, volunteers, and potential and current donors.

REQUIREMENTS/QUALIFICATIONS:

• Minimum two years of work experience applicable to the duties herein. Associate’s degree preferred.
• Possess high level of office organization and computer efficiencies, including all standard business software, Microsoft Suite and the property management system Hotel Key.
• Ability to effectively and efficiently handle multiple tasks and projects.
• Skill in organizing resources and establishing priorities.
• Ability to effectively build relationships with stakeholders and work with a wide range of members in a diverse community.
• Knowledge of meetings and office management principles and procedures.
• Skill in information research, analysis, and evaluation.
• Ability to maintain strict confidentiality.
• Advanced verbal and written English communication skills and the ability to edit written materials.
• Nights, weekends, and holiday work may be required when necessary.
• Possess a valid, USA state-issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions
• Uphold the YMCA of the Rockies Mission, policies, and programs
• Bilingual preferred
• Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community
• Must meet acceptable criminal background check standards.
• Support the Association’s commitment to being a diverse, equitable, inclusive and antiracist organization.
• All other duties as assigned.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee must be able to lift and/or move up to 30 pounds.
• Able to work well with frequent interruptions in a busy office environment.
• The noise level in the work environment is usually fairly high.
• Ability to climb stairs and frequently get up and down from the desk.