Job Title:?Information Technology Assistant?
Revision Date:?May 2021?
Reports to:?Associate IT Director?
Assist with maintaining the Information and Telephone Systems.?
We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all.?We count on our staff to provide extraordinary experiences for our guests and for each other and we expect constant demonstration of our core values of caring, honesty, respect, responsibility and faith.?
Respond to user requests for service, troubleshoot problems and develop solutions as needed.?
Support end user workstations, desktop operating system software and application software.?
Perform minor repairs to equipment and arrange for further servicing as needed.?
Record actions taken and solutions requests in the IT ticket system.?
Assist in maintaining inventory and documentation of equipment.?
Assist with maintaining and repairing the phone systems.?
Assist with computer and Wi-Fi networks.?
Must be able to lift 25 pounds, work on ladders and in tight spaces.?
Basic understanding of computer systems and networks.?
Ability to prioritize tasks and efficiently manage time.?
All other duties as assigned?
GENERAL YMCA OF THE ROCKIES REQUIREMENTS:?
Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions?
Uphold the YMCA of the Rockies Mission, policies, and programs?
Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional?
Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff?
Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment?
Must meet acceptable criminal background check standards?
All other duties as assigned?
WORK ENVIRONMENT & PHYSICAL DEMANDS:?
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.???
What we offer:
This is a seasonal position with a base pay rate of $12.57/hour (based on 40 hours/week). This position includes:
Room & Board Options Available
* Room (room in our staff dormitory with wifi, pay laundry facilities)
* Board (3 meals per day, 7 days per week)
Other employee perks and discounts, including:
* Access to the YMCA of the Rockies facilities, which include: an indoor pool, basketball gymnasium, fitness classes, hiking/biking/skiing trails, climbing wall, library, and craft shop
* Free Grand Passes for skiing, rock climbing, mountain biking, and golf (dependent on season and resort - limited number available, first come first served basis)
* Free gear rentals for sports and outdoor activities
Note: Employees are held accountable for all duties of this job.?
This job description is not intended to be an exhaustive list of all duties, responsibilities,?
or qualifications associated with the job.?