Job Description

YMCA of the Rockies - Estes Park Center
Job Description - International Programs Office Assistant
 
Job Title: International Programs Office Assistant Status: Non-Exempt
Employee Classification: Seasonal Reports to: International Programs Director
 
The YMCA of the Rockies Estes Park Center is the largest YMCA conference center in the world. 
At nearly 900 acres in size and serving over 200,000 guests each year, a dedicated team of 
individuals work to provide guests with a world-renowned experience.
 
Position Summary:
The International Programs Office Assistant provides information, assistance and knowledge to ensure all International Programs support services are delivered in a timely, efficient, professional and ethical manner.
 
General YMCA of the Rockies Requirements:
* Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
* Uphold the YMCA of the Rockies Mission, policies, and programs
* Possess excellent customer service skills; friendly, personable, helpful, patient, and professional
* Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff
* Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment
* Must be able to work evenings, weekends, and holidays
* Must meet acceptable criminal background check standards
 
International Programs Office Assistant Essential Functions / Requirements:
* Must have a high school diploma or equivalent and 2-3 years office experience including computer training
* Must be able to work for long periods of time on a computer
* Must have accurate and proficient typing and computer data entry skills
* Must possess good customer service skills; must be friendly, personable, helpful, patient, and professional
* Must be able to work well with frequent interruptions in a busy office environment
* Must be a quick learner and be able to handle multiple tasks
* Must be highly organized and complete tasks in a timely and efficient manner
* Must be detail-oriented and accurate in all work
* Must work independently, is responsible and self-motivated
* Must have an unwavering ability to maintain strict confidentiality concerning International Programs Department matters
* Must communicate clearly visually and orally and be fluent in speaking, writing and reading English
* Must possess and maintain a valid driver’s license and comply with YMCA driving records rules
* Must be able to pass criminal background check
* Must lift and carry up to 25 pounds
* Use computer, fax machine, copy machine, telephone
* Must know how to file accurately
* Screen applicants and check references as needed
* Work with the International Programs Director and department managers to schedule interviews and provide any other assistance necessary to the hiring function
* Input all new hires into Employee Manager and TimeKeeper
* Screen all incoming phone calls.  Help callers with queries
* Screen and assist people coming into the International Programs Office
* Answer all emails in the International Office mailbox
* Maintain application files
* Mail/email applications and information requests
* Use Monster for all information related to the hiring process  
* Provide any needed assistance to the Human Resource staff, department managers, employees and guests to ensure a smooth operation
* Prepare folders for new staff
* Prepare Focus Cards for all new staff
* Coordinate Social Security trips for all international staff
* Explain all new hire paperwork to staff
* Keep all personnel files up to date and in compliance
* Keep all spreadsheets updated
* Assist with the International Fair and International Dinner
* Prepare and administer orientations for all new employees and international staff programs.
* Assist with cultural events
* Send regular reminders of classes and cultural events to students and managers
* Coordinate Host Families for the International Internss\/Trainees
* Send reminders for Interns/Trainees to meet monthly with the International Director
 
Other Functions / Requirements:
* All other duties as assigned, including working in other departments as required
 
 
Note: Employees are held accountable for all duties of this job.
 
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.

Application Instructions

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