Human Resources – Staff ExperienceINTERNATIONAL TRAINING PROGRAM Snow Mountain Ranch, YMCA of the Rockies

This Exchange visitor program is designed for a citizen of a foreign country. The Intern and Trainee program offers the opportunity to add an international experience in your field of study or expertise.

Phase 1 – Introduction


The participant will gain an overview of the host organization, community, and be introduced to the Host Organization's personnel structure and resources that will be part of their overall program. Snow Mountain Ranch has 55 Full Time Employees and up to 200 seasonal staff at the peak season. The Human Resources department provides support to Snow Mountain Ranch employees.


he participant will initially take part in orientation with the host site and be introduced to supervisors and mentors. Initial training offered to all new members will be scheduled and required documents completed. The participant will receive a tour of the facilities, an organizational chart and meet department managers and directors. Through shadowing an HR staff member, the participant will learn about Human Resources Information software that we use to manage employees. An HR staff member will train the participant in the importance of confidentiality.

Phase 2 – Hiring


The participant will be assigned hands on training activities related to Hiring/Talent Acquisition and gain skills and knowledge of the host site's Human Resources operations.

  • The participant will receive an initial orientation to the Talent Acquisition area of Human Resources to familiarize themselves with the process.
  • The participants will review all the training materials, correspondence, and computer systems to learn the general procedures.
  • The participant will learn the YMCA of the Rockies hiring practices through shadowing an HR staff member as they do the following: screening applicants and checking references utilizing the Ascentis Application System, communicating with applicants, reviewing criminal background checks and learning how they relate to Snow Mountain Ranch hiring procedures, scheduling and shadowing a screening interviews, assisting current staff members with their needs, and sending work agreements and pre-arrival communication with incoming staff members.

Phase 3 – Housing Management


The participant will be assigned hands on training activities related to the process of planning housing assignments and its functions to gain skills and knowledge of the host site's Human Resources Operations.

  • Project management
  • Evaluation and research
  • Database management
  • Logistics
  • Problem-solving
  • Time Management
  • Policy and Standards Creation
  • Brainstorming
  • Leadership

Phase 4 – On Boarding


The participant will learn the policies, procedure, legal requirements and methodology that the department uses to successfully impact knowledge and enhance skills for team members to successfully achieve their roles within the company. The participant will learn about employee on-boarding and employee orientation programs for morale within the conference center. The applicant will be the International Programs Intern in the Human Resources Department learning about our on-boarding programs and employee orientation.


Under the supervision of the Employee Development Manager, the participant will learn the importance of employee on-boarding by introducing new staff and volunteers to Snow Mountain Ranch. The participant will learn the process of employee orientation and observe as the HR team constantly critiques and reviews the current process, as well as implements the orientation. The participant will shadow the Employee Development Manager who supervises and supports housing staff members in developing and facilitating staff activities.

Additional Phase Remarks

The participant will receive classes during the Fall, Winter and Spring seasons as part of their training program. The classes will cover a variety of topics. The leadership of the YMCA of the Rockies will hold classes on the operations of a hospitality business, the financial processes of a non-profit, how both Estes Park Center and Snow Mountain Ranch operate, basic notions on philanthropy and the importance of donations for the YMCA of the Rockies. There will also be speakers talking about professional skills necessary in the participant’s future career such as Conflict Management, Diversity, Marketing, Public Speaking, Creating and Using High Performing Teams and Maintaining Healthy Relationships in the Workplace (topics are subject to change). The participant will also learn about personal skills that are key in becoming independent such as how to Budget, Resume Writing and Interview Skills. The participant will have to do 2 presentations, one in a local school about their home country and culture, and one in front of YMCA of the Rockies supervisors and coworkers about the YMCA in their home country.


The phases, topic of the offered classes and dates might change.