POSITION SUMMARY:

This position supports the work of the YMCA of the Rockies, which operates a mission-based family and group conference and retreat center serving more than 225,000 guests annually. The Philanthropy Database Coordinator is primarily responsible for overseeing all aspects of the department’s donor information systems. This position also includes some administrative functions and daily office activities for the Philanthropy Department.

OUR MISSION AND CULTURE: 

We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

ESSENTIAL FUNCTIONS:

• Expertly manages the Philanthropy donor database software (Raiser’s Edge) by both maintaining and updating all electronic and paper donor records.
• Produce all gift acknowledgments including receipts, thank you letters and pledge forms.
• Extract information and export data to and from various software applications as needed.
• Lead data quality, data extraction, and analytics efforts.
• Guide philanthropy colleagues in understanding data for appropriate donor cultivation and stewardship.
• Produce weekly visitation lists for Development staff through a combination of computerized property management software, Raiser’s Edge and wealth indicator reports.
• Manage all administrative processes related to the cabin donor program including contracts, cabin gift entry and acknowledgement.
• Collaborate with philanthropy and other colleagues on donor and membership stewardship efforts.
• Reconcile all membership and gifts with the accounting department each month.
• Learn and serve as back-up on membership process in database
• Assist in management of prospect research of members and donors
• Manage website for donations in conjunction with the Philanthropy Membership Coordinator.

REQUIREMENTS/QUALIFICATIONS:

• Ability to manage and prioritize multiple tasks and challenges simultaneously, in an office environment with frequent interruptions, distractions and deadlines with all types of people and personalities.
• Knowledge and understanding of databases, queries, imports, exports, and mail mergers. Raisers Edge experience is a plus.
• Extremely organized with impeccable accuracy and attention to detail and ability to complete tasks quickly and efficiently.
• Ability to communicate clearly, visually and orally and be fluent in speaking, writing, and reading English.
• Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Proficient and accurate computer, filing, and organizational skills along with outstanding telephone etiquette.
• Ability to work independently, take initiative, be self-directed and make good decisions along with being a resourceful team player.
• Unwavering ability to maintain strict confidentiality concerning all professional matters, especially donor communications and private information.
• Possess stamina to work in the work environment described herein.
• Able to work a flexible schedule and can include weekends, evenings and holidays. Some remote work allowable in this position.
• All other duties as assigned.

GENERAL YMCA OF THE ROCKIES REQUIREMNTS:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
• Must meet acceptable criminal background check standards.
• All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Ability to work at a desk for extended periods of time