POSITION SUMMARY:

Staff Housing Representatives will live in and work to ensure that all staff finds their living environment to be welcoming and enjoyable at the YMCA Estes Park Center. This includes creating relationships with staff while maintaining the cleanliness of shared living spaces, kitchens, and bathrooms and making sure that the supply and linen areas are organized and stocked at all times for the staff. Staff Housing Representatives will be present on arrival days to welcome new team members and available to answer questions. You will lead fun and friendly competition among the housing buildings to create comradery and engagement. Staff Housing Representatives will live in one of the staff housing buildings and be accessible to staff. Staff Housing Representatives will report to the Housing Facilities Manager.

OUR MISSION AND CULTURE:

We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds healthy spirit, mind, and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests, and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and each other.

ESSENTIAL FUNCTIONS:

• Live in staff housing providing a positive, supportive, safe presence and creating a clean and desirable environment for all.
• Create positive, unbiased, and professional relationships and act as an advocate in housing for staff and volunteers
• Staff housing team members are expected to work mid-day and evening shifts.
• Be present on staff and volunteer arrivals days to welcome staff into their living facilities and be available for questions.
• Report after-hours noise issues or other housing-related situations to the Housing Facilities Manager.
• Assist in and ensure the consistent cleanliness of hallways, kitchens, central bathrooms, lobbies, common area windows and doors, stocked storage and linen closets, and the preparation of vacated rooms for future staff arrival.
• Assist Housing Facilities Manager in posting information and other staff communications and removing outdated information. Keeping information hubs orderly and appealing.
• Assist in the weekly removal of donated staff items
• Maintaining and assisting with the staff and volunteers lost in found.Assist in maintaining the grounds around staff housing, including trash pickup, safe egress, and snow removal on stairs, sidewalks, and decks.
• Perform minimal repairs/replacements (light bulb changes, toilet seat replacement, paint touch-up, etc.) and report more significant repair needs and hazards to Housing Facilities Manager.
• Hold weekly housing meetings alongside the Housing Facilities Manager, ensuring open and transparent communication with staff and volunteers.
• Follow the team expectations checklist.
• Work with Human Resources software as needed
• Possess a valid, USA state-issued driver license and an acceptable driving record, and follow YMCA driving rules to be approved to operate YMCA vehicles.

REQUIREMENTS:

Staff Housing Team Members represent the Human Resources Office. They are expected to behave professionally, dress appropriately for the job and the weather, wear clean and freshly laundered clothes, and wear uniforms if needed. In addition, Staff Housing Team Members must have the following:

• A positive, responsive, and supportive staff-centric attitude.
• Desire to work with, support, and assist a diverse staff of all ages, nationalities, and backgrounds.
• Possess an unwavering ability to maintain strict confidentiality.
• Work varied hours and handle frequent interruptions as required by supervisor or staff.
• Handle all situations with professionalism and tact.
• Bilingual preferred with the ability to speak, read, and write English fluently.
• Possess computer and technical skills that allow you to work efficiently and effectively with systems and processes.
• Work responsibly without direct supervision and have strong organizational and time management skills.
• Have high emotional intelligence and maturity.
• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions
• Uphold the YMCA of the Rockies Mission, policies, and programs
• Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
• Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment
• Must be able to work evenings, weekends, and holidays
• Must meet acceptable criminal background check standards

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions.
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Possess excellent customer service skills.
• Support the Association safety program by adhering to safe work practices and ensuring a safe environment for guests, members, and staff.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment.
• Must be able to work evenings, weekends, and holidays.
• Must meet acceptable criminal background check standards.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Able to work outdoors in all weather conditions.
• Able to carry 25 pounds up and down stairs, walks, and uneven terrain.
• Able to walk, stand, stoop, kneel, bend, and be on feet for long periods.
• Able to use cleaning supplies and chemical cleaners.

Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.