POSITION SUMMARY:

Are you interested in working in the wedding industry? This is an excellent volunteer position that will provide significant experience for the right candidate.

The Weddings & Special Events Volunteer works closely with the Special Events Venue Coordinator (SEV Coordinator) and the Guest Services team to coordinate all weddings and special events during the Snow Mountain Ranch wedding season. Volunteer will communicate available services to prospective clients, lead on-site tours, services, and administer day-of-services to wedding and special events clients.

OUR MISSION AND CULTURE:

We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

ESSENTIAL FUNCTIONS:

• Assist the SEV Coordinator with initial wedding and event inquiries, and lead wedding tours as assigned.
• Communicate with SEV Coordinator about pre-wedding planning and assist with entering information into the Property Management/Sales and Catering systems.
• Serve as assistant to the SEV Coordinator during wedding rehearsals, ceremonies and receptions.
• Assist other guests with coordination of conferences, special events/banquets/etc.
• Work with the SEV Coordinator to collect and process event-related information and assist the guests by answering questions they have about their contracts, lodging and special needs requests.
• Assist as needed with venue setups and basic wedding-day venue cleaning.
• Provide calm and efficient guest service to wedding guests during all events and communicate needs to Snow Mountain Ranch staff as needed.
• Communicate effectively with all Snow Mountain Ranch Departments to ensure events are managed according to contract.
• Become familiar with the set up and teardown process of weddings and meeting room spaces.
• Assist with all day of wedding responsibilities as needed.
• Assist SEV Coordinator with processing of Internal Event Requests.

REQUIREMENTS/QUALIFICATIONS:

• Demonstrate the ability to fluently read, write and speak English.
• Perform basic mathematics in order to process invoices and accept payment.
• Ability to multitask and coordinate logistical details.
• Have flexible work schedule to accommodate shifts including weekends, holidays and evenings.
• Must be able to function in a busy office environment and be able to learn to operate basic office and audiovisual equipment, including but not limited to reservation software, PA systems, LCD projectors, and switchboard systems.
• Must possess a valid, USA state issued driver's license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions.
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
• Must meet acceptable criminal background check standards.
• All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Be able to bend, stoop, kneel, walk, climb ladders, move tables and chairs, and carry equipment weighing up to 30 lbs.
• Be able to sit at a desk or be on your feet for 8-hour shifts.
• The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise activities in a wide variety of indoor and outdoor locations including a wide range of weather conditions.
• The noise level in the work environment is low to moderate.