POSITION SUMMARY:

Under the direction of the Adventure Activities Director, the Adventure Activities Facilitator will assist with facilitating climbing wall sessions, low ropes team-building activities, high ropes challenge courses, and managing the Boone Family Mountain Center operations, including the main desk. The Adventure Activities Facilitator is primarily responsible for ensuring safe, engaging, and high-quality adventure programming, excellent guest service, and smooth operation of facility activities at their assigned location.

OUR MISSION AND CULTURE:

We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires and staff lead with heart. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

ESSENTIAL FUNCTIONS:

• Respond promptly and professionally to guest questions regarding Adventure Activities and programs offered through the Boone Family Mountain Center.

• Provide information and answer guest inquiries about other YMCA of the Rockies Estes Park Center (EPC) programs, local hikes, and general topics related to their stay.

• Set up and tear down indoor and outdoor climbing walls efficiently and safely.

• Belay and facilitate climbing sessions on both indoor and outdoor climbing walls.

• Lead low ropes team-building sessions, ensuring a positive and engaging experience for participants.

• Assist with high ropes challenge course sessions as needed.

• Attend and actively participate in weekly staff meetings and training inservices.

• Follow and enforce all YMCA of the Rockies policies and procedures.

• Use computer systems to assist guests with enrolling in Adventure Activities and accurately enter data before and after activities.

• Handle cash and credit card transactions; operate cash registers to process deposits for borrowed hiking equipment and merchandise sales.

• Perform all other duties as assigned to support the smooth operation of Adventure Activities

REQUIREMENTS/QUALIFICATIONS:

• Current CPR certification required (can be obtained during training if not already held).

• Knowledge of Rocky Mountain National Park (RMNP) and surrounding areas preferred.

• Strong interpersonal skills and ability to work effectively with people of all ages.

• Must pass a criminal background check consistent with YMCA standards.

• Availability to work some evenings, weekends, and holidays.

• Previous facilitation experience preferred but not required.

GENERAL YMCA OF THE ROCKIES REQUIREMENTS

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions

• Uphold the YMCA of the Rockies Mission, policies, and programs.

• Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.

• Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.

• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.

• Attend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations.

• Commitment to diversity, equity, inclusion, and antiracism is required.

• Must meet acceptable criminal background check standards.

• All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Work is primarily conducted both indoors and outdoors, often in variable weather conditions including sun, rain, wind, and cold temperatures.

• Frequent physical activity is required, including standing for extended periods, walking, climbing, bending, lifting, and carrying equipment.

• Must be comfortable working at heights on climbing walls and challenge course elements, following all safety protocols.

• Ability to safely handle and move heavy gear and supplies related to climbing and outdoor activities.

• Exposure to natural elements such as dirt, dust, insects, and varying terrain is common.

• Must be able to maintain focus and composure in dynamic and sometimes noisy environments.

• Position requires responding quickly and effectively in emergency situations.

• Work schedule includes some evenings, weekends, and holidays to accommodate program needs.

• Repetitive motions and physically demanding tasks are part of the daily routine.

ENVIRONMENTAL SUSTAINABILITY COLLABORATION:

Support organizational environmental sustainability goals through regular and effective collaboration and communication with sustainability leadership.

ADDITIONAL INFORMATION:
YMCA of the Rockies is a Praesidium-accredited organization. Our hiring process reflects the values and standards of Praesidium and other accredited organizations. For more information about Praesidium accreditation, please visit https://www.praesidiuminc.com/

Note: Employees are held accountable for all duties of this job.

This job description is not intended to be an exhaustive list of all duties, responsibilities,

or qualifications associated with the job.