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POSITION SUMMARY:

The Staff Housing Representative supports the mission-driven work of the YMCA of the Rockies Estes Park Center, which serves approximately 150,000 guests annually. This position is responsible for ensuring that all staff members have a welcoming, clean, and supportive living environment. Staff Housing Representatives live in staff housing, build positive relationships with residents, and promote community engagement and well-being among staff.

OUR CULTURE:
We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds healthy spirit, mind, and body for all. YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires and staff lead with heart. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests, and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

ESSENTIAL FUNCTIONS:

  • Live in staff housing providing a positive, supportive, safe presence and creating a clean and desirable environment for all.

  • Create positive, unbiased, and professional relationships and act as an advocate in housing for

staff and volunteers

  • Staff housing team members are expected to work mid-day and evening shifts.

  • Be present on staff and volunteer arrivals days to welcome staff into their living facilities and be

available for questions.

  • Report after-hours noise issues or other housing-related situations to the Housing Facilities

Manager.

  • Assist in and ensure the consistent cleanliness of hallways, kitchens, central bathrooms, lobbies,

common area windows and doors, stocked storage and linen closets, and the preparation of

vacated rooms for future staff arrival.

  • Assist Housing Facilities Manager in posting information and other staff communications and

removing outdated information. Keeping information hubs orderly and appealing.

  • Assist in the weekly removal of donated staff items

  • Maintaining and assisting with the staff and volunteers lost in found.Assist in maintaining the

grounds around staff housing, including trash pickup, safe egress, and snow removal on stairs,

sidewalks,and decks.

  • Perform minimal repairs/replacements (light bulb changes, toilet seat replacement, paint touch-up,

etc.) and report more significant repair needs and hazards to Housing Facilities Manager.

  • Hold weekly housing meetings alongside the Housing Facilities Manager, ensuring open and

transparent communication with staff and volunteers.

  • Follow the team expectations checklist.

  • Work with Human Resources software as needed

  • Possess a valid, USA state-issued driver license and an acceptable driving record, and follow YMCA

driving rules to be approved to operate YMCA vehicles.

REQUIREMENTS/QUALIFICATIONS:

Staff Housing Team Members represent the Human Resources Office. They are expected to behave professionally, dress appropriately for the job and the weather, wear clean and freshly laundered clothes, and wear uniforms if needed. In addition, Staff Housing Team Members must have the following:

  • A positive, responsive, and supportive staff-centric attitude.

  • Desire to work with, support, and assist a diverse staff of all ages, nationalities, and

backgrounds.

  • Possess an unwavering ability to maintain strict confidentiality.

  • Work varied hours and handle frequent interruptions as required by supervisor or staff.

  • Handle all situations with professionalism and tact.

  • Bilingual preferred with the ability to speak, read, and write English fluently.

  • Possess computer and technical skills that allow you to work efficiently and effectively with

systems and processes.

  • Work responsibly without direct supervision and have strong organizational and time

management skills.

  • Have high emotional intelligence and maturity.

  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and

Faith in all functions

  • Uphold the YMCA of the Rockies Mission, policies, and programs

  • Possess excellent customer service skills; for example, friendly, personable, helpful, patient,

and professional

  • Support the Association safety program. Promote safe work practices and a safe environment

for guests, members, and staff

  • Promote a cooperative, positive, and flexible atmosphere while working with others in a

diverse environment

  • Must be able to work evenings, weekends, and holidays

  • Must meet acceptable criminal background check standards

GENERAL YMCA OF THE ROCKIES REQUIREMENTS

  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions

  • Uphold the YMCA of the Rockies Mission, policies, and programs.

  • Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.

  • Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.

  • Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.

  • Attend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations.

  • Commitment to diversity, equity, inclusion, and antiracism is required.

  • Must meet acceptable criminal background check standards.

  • All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • This position requires living on-site in shared staff housing at the YMCA of the Rockies.

  • Work involves frequent walking, standing, bending, and light physical labor such as cleaning, organizing, and performing minor repairs.

  • Must be able to lift, carry, and move items up to 40 lbs. (e.g., supplies, linens, equipment).

  • Work is performed both indoors and outdoors in a variety of weather conditions, including snow and cold temperatures at high elevation.

  • Requires flexibility to work varied schedules, including evenings, weekends, and holidays.

  • Must be comfortable engaging with diverse staff and volunteers in a community living environment.

ENVIRONMENTAL SUSTAINABILITY COLLABORATION:

Support organizational environmental sustainability goals through regular and effective collaboration and communication with sustainability leadership.

ADDITIONAL INFORMATION:
YMCA of the Rockies is a Praesidium-accredited organization. Our hiring process reflects the values and standards of Praesidium and other accredited organizations. For more information about Praesidium accreditation, please visit https://www.praesidiuminc.com/

Note: Employees are held accountable for all duties of this job.

This job description is not intended to be an exhaustive list of all duties, responsibilities,

or qualifications associated with the job.

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